One of the most common problems that occur on home computers is the infestation of (Malware): spyware, grayware, mailware, and infection form hidden viruses that are able to penetrate through security protection software. |
PC Support America Technicians can quickly login to your home computer, diagnose, locate, and effectively repair most problems that frequently occur on home computer systems. |
PC Support America Online Technicians can solve most home computer or network problems within two hours. |
Many home PC owners are
not aware that their
computer has become
infected with Malware
and monitoring bugs. |
Many people use their computer for a home based business, and can not afford any downtime or operating system problems. |
Laptops are also vulnerable to infestation of Malware, Viruses, and monitoring bugs. |
PC Support America provides outstanding phone support to assist customers in solving various computer hardware, software, and network issues. |
You can observe the PC Support America technician’s repair procedures on your computer's monitor screen. |
Satisfaction Guaranteed.
Click on live chat to request
immediate online technical support.
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Online Home PC Technical Support
Home Computer Problem Resolution and Support Center
Keep your computer running problem free with remote online technical support.
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Technical Support Personnel:
PC Support America maintains a staff of highly skilled IT professionals. These men and women possess a diversity of computer skills and education credentials e.g. college degrees, technical school degrees, IT certifications, and have proven hands on industry experience.
Many of our technical personnel enjoy high levels of expertise in numerous applications and platforms. This enables PC Support America to effectively troubleshoot and resolve any problems that frequently occur on today’s home computer systems, including desktop PCs, laptops, connected peripheral devices, and home based network structures.
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Home Computer Technical Support
One of our PC Support America Technicians can remotely logon to your home computer or network through internet access channels. Once logged on, the technician can diagnose, locate, and repair any problems that are occurring in your PC. Most problems are solved within two hours. Repair Fee $50
In rare cases you may need to take your computer to a local repair shop. This can occur when a hardware device has become defective and needs to be repaired or replaced. Examples would be a bad or flawed memory chip or worn-out hard drive. Should a problem of this type be detected, the PC Support America technician will email you a notice and description of the problem.
If your need for technical support is urgent, you can contact us by phone or live chat to request immediate assistance (the first available PC Support Technician that is on-call will respond to your request). For non-urgent support, you are welcome to email us, or post your request on our website. We will contact you by the following business day.
The process for remote online technical support is simple and easy to perform. Please review the following steps:
1. Your home computer or network must have internet access.
2. You must be available to communicate with the PC Support America Home Computer Technician (either on phone or on live internet chat). The technician will provide you with a Web/URL address so you can initialize the remote access node (this will only take a few minutes).
3. After the remote access node is initialized a user secession ID and Password will be displayed on your monitor screen, you must provide this information to the PC Support America Technician.
4. You must be able to briefly describe the problem or error that is occurring on your computer to the PC Support America technician.
5. You must be available to assist the PC Support America Technician if needed as well as test and confirm that the problem on your home computer system has been resolved.
6. You must register and make a deposit payment from our Website, either by credit or bank debit card before service can begin. Information required will be the card holder's name, card billing address, card number, expiration date, and CVV number on back of card.
A $50 deposit is required and provides two hours of service.
(includes one week of FREE follow up support)
Money Back Guarantee - No Charge Policy:
If a PC Support America Technician is not able to solve the problem on your computer, your deposit will be refunded and no charges will be incurred. CLICK HERE VEIW PC SUPPORT AMERICA'S-TECHNICAN'S OPERATING CODE OF ETHICS
In the event a problem requires more than two hours to resolve, an additional fee may be incurred. You will be notified by the PC Support America Technician if this is the case, and given an estimate on the additional time needed to complete the repair. An approval will be required before the technician can continue to work. Please note that billable time only occurs when the technician is logged in, and online with your computer.
For non-urgent home PC support, you can post your request on our website.
Home Computer Technical Support by Telephone:
PC Support America offers consulting and technical support over the phone. In some cases, computer problems can be solved with phone support only. We invite you to call us toll free at 1-800-210-1949. Just briefly describe the problem you are having and we will determine if our technicians can assist you in resolving the problem with phone support.
We also provide consulting assistance with the setup and installation of a new hardware devices, software applications, and home computer networks. (If something is not working correctly, just give us call).
A $35 deposit is required for telephone support and provides up to one hour of service.
SPECIAL OFFER! Home PC Tune-up/High Performance Configuration:
Is your computer running slow, or not functioning properly? Do you have pop-up ads that you can't delete, can't stop (Malware) infestation or Virus infection on your computer? Is your email and internet activity being monitored or your computer vulnerable to hacker penetration? (These are very common problems).
Home PCs are not usually configured to run at 100% optimum efficiency. In addition, many home computers have collected a diversity of malicious software (Malware) that can include unwanted cookies, popup adware, grayware, hidden viruses, and monitoring programs (spyware).
(Malware) is collected on home computers through the use of email, instant messaging, and internet activity. Some are dangerous; designed to steal a person's identity, credit card, and bank account numbers. Most home PC owners are not even aware that their computer may have become infected with these bugs (Malware).
A PC Support America Home Technician can logon to your computer by remote access and run a thorough system wide diagnostic check. The technician will remove all infestations, improve your computer's secuity to prevent malicious penetration, and will configure your computer to function at maximum operating efficiency. This process will take a minimum of two hours login time to complete. Please note to keep your computer running at maximum operating efficiency, it is wise to have this service performed once every six months.
In rare cases, during the tune-up of your PC, the technician may discover a problem that can not be solved during the tune-up process. This can occur if a hardware problem is detected, such as a bad or flawed memory chip, a worn-out hard drive, a mother board component problem, or a bad peripheral board. Should a problem of this type be detected, the PC Support America technician will email you a notice and description of the problem.
Home PC Tune-up/High Performance Configuration: ONLY $75 (Includes Ten Days of FREE Support)
We invite your emails should you have any questions about our services or need any additional information.
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